Tài liệu tham khảo

(Trở về mục nội dung gốc: )

1.    Anderson K., Allan D., Finucane P. (2000). "Complaints concerning the hospital care of elderly patients: a 12-month study of one hospital's experience". Age Ageing;29:409-12.
2.    Misson J. C. (2001). "A review of clinical risk management". J Qual Clin Pract;21:131-4.
3.    Glossary. Patient Safety Network,. at http://psnet.ahrq.gov/glossary.aspx?indexLetter=P.)
4.    Kohn LT, Corrigan JM, Donaldson MS (2000). "To Err Is Human: Building a Safer Health System". Washington: National Academy Press.
5.    World Health Organization (2008). "Better Knowledge for Safer Care".
6.    Patient Safety. Regional Office for Europe, 2015. 2016, at http://www.euro.who.int/en/health-topics/Health-systems/patient-safety.)

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